Help
Support
Contact
Email us at support@zenvixlabs.com. We usually respond within a few business days. Include your device model, iOS version, and a short description of the issue.
Contato em português: support@zenvixlabs.com
FAQ — English
The app shows no chapters on the home path
You need an internet connection for the first download. Ensure Firebase is configured and Firestore rules are deployed. Pull to refresh on the home screen.
Sign in with Google does not return to the app
Re-download GoogleService-Info.plist from Firebase (with REVERSED_CLIENT_ID) and archive a new build. The URL scheme is injected at build time.
Pilgrims or ranking errors
Deploy firestore.rules and firestore.indexes to project the-road-79f5e. Linked account and completed profile are required for social features.
How do I delete my data?
Email support@zenvixlabs.com from the address tied to your Apple or Google account. You can also delete local data by removing the app.
FAQ — Português
A Home não mostra capítulos
É preciso internet na primeira carga. Confirme regras e índices do Firestore publicados. Puxe para atualizar na Home.
Login Google não volta ao app
Baixe de novo o GoogleService-Info.plist do Firebase (com REVERSED_CLIENT_ID) e gere novo build.
Erros em Peregrinos ou ranking
Execute firebase deploy das rules e indexes no projeto the-road-79f5e. Conta vinculada e perfil completo são necessários.
Como excluir meus dados?
Envie e-mail para support@zenvixlabs.com. Remover o app apaga dados locais.
Open-source game repository: github.com/mitchelson/the-road